SHIPPING
We are proud to offer FREE shipping across the USA. Your order will be processed within 2-5 business days and shipped with USPS.
How long does shipping take?
Delivery within the United States typically takes 7-15 business days.
Do you provide tracking?
Yes, you will receive an email with your tracking number as soon as your order ships. Please allow 2-5 business days for tracking updates to appear.
Will my items arrive together?
Most orders ship in one package, but sometimes items may be sent separately for faster delivery.
PAYMENTS & RETURNS
Payments
We accept all major credit cards for secure and convenient checkout.
Order Cancellation
You may cancel your order within 12 hours of purchase. After processing begins, cancellation is no longer possible.
Refunds
Your satisfaction is our priority. You may request a refund or replacement if:
- You did not receive your order within the guaranteed delivery time.
- You received the wrong item.
- You no longer want the product (must be unused and returned at your own expense).
Refunds are not available if you provided the wrong shipping address or if delivery issues were outside our control (e.g., weather delays).
If approved, refunds will be processed within 14 days and automatically applied to your credit card or original payment method.
Exchanges
If you would like to exchange an item (e.g., size or variation), please contact us before returning it. Unauthorized returns will not be accepted.
A few reasons why buy from us:
SAFE SHOPPING
Your shopping experience is our top priority — secure, simple, and hassle-free every time.
FREE U.S. SHIPPING
We proudly offer fast and reliable FREE shipping anywhere in the USA.
FREE RETURNS
Changed your mind? No worries — send your order back for a full refund with our Buyer Protection guarantee.
NEW ARRIVALS
Fresh new products added regularly to keep your pets happy and stylish.
PRICE PROMISE
Get the best value without sacrificing quality or service — competitive pricing guaranteed.
EXCELLENT CUSTOMER SERVICE
Our friendly U.S.-based support team is always ready to assist you.
EASY TRACKING
Track your order online anytime with just a few clicks.
